Question 1

How often should I empty my ecochute container?

Accepted Answer

ecochute gives you the option of using a 4 gallon compostable bag - or you can go bagless and deposit straight into the 5 gallon container! We recommend emptying your ecochute once a week or timing it with your curbside pick-up if you have that service. This will reduce its weight when taking to the compost or curbside for pick-up and also help minimize the potential build-up of odors and pests over time.

Question 2

Will my ecochute compost my food waste for me?

Accepted Answer

No, we believe the best way to compost is to let nature do its work -  its good for the earth, and its had lots of practice and is pretty good at it! ecochute is designed to contain food scrapes and waste until you decide when to take it to your compost or curbside for pick-up.

Question 3

Where is the switch for the exhaust fan? (ecochute Solar model)

Accepted Answer

ecochute Solar model - the exhaust fan is controlled by an automatic timer so no need to switch on or off – just program the timer to your preferred day(s)/time(s). For best performance from the solar panels recharging the battery we recommend running the fan between the hours of 9am and 3pm when the sun is at its strongest.

Question 4

How should I clean the ecochute?

Accepted Answer

Regular dish soap and water work great to clean your ecochute. We recommend using and products with eco- friendly certifications. The chute and tray are used in marine environments and are more than capable of being exposed to water and most cleaning agents. 
Look for eco-friendly certifications - It’s important to be able to identify products that are truly eco-friendly—so start by reading the labels closely. Look for the following product certifications that verify environmentally safe practices and ingredients.
EWG Verified: The product meets strict guidelines on health, eco-toxicity, or contamination.
EcoLogo Certified: The product is biodegradable and has a reduced impact on the environment.
Made Safe: The product is made without known toxic chemicals and is free of substances that harm human health or the environment.
EPA Safer Choice: The product includes ingredients evaluated by EPA scientists to ensure it meets Safer Choice's stringent criteria.

Question 5

Can I rinse the ecochute with water when disposing of food waste?

Accepted Answer

You can certainly wash, rinse, or ‘flush’, your ecochute as much as you want. The chute tray is sealed and made from exterior grade materials and capable of holding about an inch of water at the deepest part without spillage. Be aware however that the more water that is flushed into the compostable bag or storage container the heavier it will become when taking to the compost or curbside for pick-up. The ecochute 'solar' model has a solar powered chute rinse which will spray minimal amounts of water on the chute for you squeegee off (squeegee included) which is a very effective way to keep your ecochute clean.

Question 6

How much space does the ecochute take up in my kitchen?

Accepted Answer

ecochute is uniquely designed to take up zero space on your kitchen countertops or cabinets! At ecochute we know how precious workable kitchen space is - that's why it has been cleverly designed to be readily available to dispose of food scraps but has no  impact on your useable cabinet or countertop space.

Question 7

How much space does ecochute take up on the outside?

Accepted Answer

ecochute is designed to take up minimal space, while its elegant but tough exterior effectively keeps food waste away from critters and pests.

Question 8

What if my question is not above?

Accepted Answer

No worries - just drop us an email and we will answer your question as soon as possible, email us at: info@ecochute.com

Question 9

I don't think ecochute will work in our house?

Accepted Answer

At ecochute we are problem solvers - let us know your placement challenges and we'll come up with a design that works for you - even 2 story!

For Sales and Installation email info@ecochute.com - thanks!

Frequently asked questions